Insurance is something we all need, should all have, AND of course we all think that we will never use it because “nothing will ever happen to me”. Well that was me to a T, I knew I needed insurance, but I would never use it (never say never right!).
Secondly – September 2016 I found a lump in my left breast and yes, the dreaded BC (breast cancer) was diagnosed. Well let me tell you, your life goes from the norm of going from work to home, home to work and all of a sudden you are going at a million miles an hour.
All you hear is muffled sounds of blah, blah, blah from Doctors, Surgeon, Specialist all the while your head is still spinning with the words “sorry to tell you this, but you have BREAST CANCER”. Wow, your whole world is now in roller coaster mode of “ups and downs, what if’s and what now’s” along with appointment after appointment here, there and everywhere.
So last thing I had on my mind was claiming insurance and all the paperwork that goes with it.
Thirdly – Northwest Life (NWL) to the rescue.
Laying in hospital (after having my left breast removed) Kev and Veanne walk in with well wishes and a beautiful bunch of flowers that were very much appreciated and unexpected (what a lovely gesture).
Kev and Veanne went above and beyond to make sure that claiming my insurance entitlements were as uncomplicated as possible and everything went through smoothly with great results.
Well, let me tell you, all I had to do was sign a few documents, all the hard work had been done for me and was such a breeze (for me).
So, I would 100% recommend NWL to everyone – no fuss, no pain, no headache and such great, caring people.
Thank you so much for being extremely professional with such a caring and great attitude – it is obvious that you both know the business of insurance very well, love what you do and have an excellent work ethic.”