We will be closing our office from 4pm this afternoon and will monitor the Cyclone for tomorrow morning. Depending on the intensity and movement of TC Marcia and ensuring safety first, our Bundaberg office maybe temporality closed tomorrow morning. For claims assistance please phone the following Insurer Claims Hotline Numbers. For QBE clients, 1800 023 387, CGU clients 13 24 80, for Lumley clients 1300 586 539, and for Vero clients 1300 888 073. When phoning the insurers, please have your policy number with you if at all possible. Any other claims or issues, please call David on 0422257431 or Matt on 0431207410. Please continue to listen updates from the BOM, local councils and Disaster Management groups. For emergency assistance, phone the  SES on 132500. Please be safe and remember, if its flooded, forget it….

We have attached the following website link in order for you to be update at this time. For further updates, please continue to monitor warnings from the Bureau of Meteorology website (BOM) .

Be Prepared, Be Safe and remember if it’s flooded…Forget it!

– NorthWest Insurance Team